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AI Meets Small Business: Mining Customer Calls for Moments of Truth
In a hyperlocal business environment, giving your customers the most rewarding experience possible is critical. A satisfying experience leads to new customers, repeat business, referrals, a strong reputation, and sustainable revenue growth. Alternatively, a poor experience with your business can spell disaster, especially if a negative online review is part of the equation.
Join Alain Stephan, SVP Analytics Services at call tracking and analytics company DialogTech, to learn how small local businesses are using artificial intelligence to capture moments of truth that occur when customers call, and turn missed opportunities into real revenue.
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